01 February 2019

UITP Adopts New Passenger Charter Alongside The European Passengers Federation

Customer focus is an essential element in the development of high quality public transport. In order to best meet the needs of all customers, UITP is pleased to release the new version of our Passenger Charter, updated alongside the European Passengers Federation (EPF). The UITP-EPF European Passenger Charter was signed by UITP Secretary General Mohamed Mezghani, EU Committee Chair Ulrich Weber, Michel Quidort, EPF President and Willy Smeulders, member of the EPF Management Board, during the m

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