The Gautrain fare collection system will be based on a state-of-the-art, contactless smart-card (CSC) system which will enable customers to load a variety of different journey products, ranging from single trips to monthly tickets, onto the same credit-card-sized card and to re-use the same card over and over again without having to buy a new ticket for each journey.

The CSC is a contactless means of payment using a smart chip and radio frequency identification (RFID) that will enable customers to simply hold a card near to a Gautrain card reader (located at all entrances and exits to stations and parking areas and on the buses) in order for the system to register their journey.

The CSC system will allow seamless transfers between Gautrain’s bus, train and parking services. Customers using more than one service within a single journey will enjoy a reduced fare.

Customers will also be able to register their cards with the Gautrain operator which will enable immediate blacklisting of the card, should it be lost or stolen. Any unutilised value on the lost card can then be transferred to a new card.

CSCs will be available from all ticket offices and ticket vending machines at Gautrain stations as well as from selected off-site retailers. Payment for products is possible using coins, cash, debit card, credit card and by direct debit from a bank account, either manually or automatically by prior agreement.

Cash will not be accepted on buses or at the fare gates themselves.

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